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TERMS & CONDITIONS

Please read these terms in full before you use our Small Folk website. Your continued use of this site confirms your acceptance of these terms. We may change the terms and conditions at any time without notice.

This website is operated by and behalf of
Small Folk
ABN 502 2464 9116
Location: 121 Wood St Gol Gol (Via Mildura) NSW 2738

ACCEPTANCE OF ORDER

Small Folk will send email confirmation of your order once placed on our website.

PAYMENT

Small Folk accepts payment by Credit Card (Visa, Mastercard), Paypal Express Checkout and Direct Deposit. Please use the following bank details when making a bank deposit payment:

Account Name: Kate Worrell
BSB: 633 000
Account Number: 150 036 200
We bank with Bendigo Bank

Payments must be cleared before items will be posted. Please note that direct deposit payments may take up to 5 days to clear.

PRICING

Small Folk reserves the rights to change pricing at our own discretion and at any stage without notice.

PRODUCT AVAILABILITY

All stock at smallfolk.com.au is subject to availability. We apologies if this situation does occur and will contact you within 24 hours to arrange a refund.

REPLACEMENT OF FAULTY ITEMS

All items at Small Folk are thoroughly checked and packaged with care. If you do receive a faulty item, please contact us immediately and we will organise a replacement or refund.

RETURNS POLICY

You are welcome to return an item for an exchange or refund. Contact must be made to kate@smallfolk.com.au within 14 days of the receipt date. The returned item must be in original condition and unused/ unworn with all labels intact and in original packaging.


Sale items are final sale only and cannot be returned, exchanged or credited.

POSTAGE

Orders  are sent with the knowledge that any items lost or damaged by Australia Post are not the responsibility of Small Folk. In the event of loss or damage Small Folk are not obligated to provide a refund or replacement. However, we will do everything possible to help to try and locate the item.

Free postage does not include tracking. Tracking is only available when 'Express Post' (Australian orders) or 'International With Tracking' (International and New Zealand orders) is selected at the checkout.

International customers are responsible for their own local duties and taxes.

PRIVACY

Your privacy is important to us here at Small Folk. We always treat your information as private and confidential. Your personal information will not be disclosed, exchanged or sold to third parties and will only be used to process orders. If you do not want to receive our newsletter please let us know.

LEGAL INFORMATION

Small Folk bear no liability due to inaccuracy, loss or damage caused by information given. We reserve the right to cancel an order in which case we will notify you by email or phone number provided and refund all money paid using the same method in which it was received.

 

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